State Farm® Insurance Agent Chad Watts

"What a great team. Beth and Kathy are always quick to get a claim started and resolved. Just recently had a window broken in my truck by a vandal. Stopped by and talked to Kathy. She started a claim and contacted a local auto glass repair shop they had good customer reviews from. Two hours later I had a new glass installed and all glass shards vacuumed out of the back seat and floorboards. Have been with State Farm for over 30 years for home, auto, land, and RV. Have had many claims over those years and all have been handled quickly and very satisfactorily. They often make suggestions on ways to save money and/or time. Never any concern about fighting for a claim. Would never go any where else."

"I love my State Farm Agent Chad Watts. I have my auto, home and life with them. I have been with State Farm over 25 years. I have always been please with all the staff of my State Farm Agent office. The the way they have helped me handle my business throughout the years. Especially Kathy in the office, always so helpful. I called in tears this week and she is always so reassuring and helpful. I am so thankful for you all! Thank you"

"This office is amazing! The staff are friendly, professional, and knowledgeable about my policies and all my insurance inquiries. I called for a claim on my vehicle and immediately had my coverage information and the steps I needed to take during the call. It was a smooth process with my claim. No delays at all. No anxiety! I cannot recommend this office enough."

"Agent Kathy always takes care of everything I need and requesting. She makes the process easy, efficient, and informative. Thank you Kathy for always providing great customer service and relationship. You guys have me here till the long run from now on. Thank you guys!"

"I have been with State Farm for 25+ years in three different states. Reason being is that it has always been a predictable experience of a local presence and a true name-brand insurance company. In the 15 years I have been in North Texas - I have had teenagers become drivers, a couple of fender-benders as well as hail storms and new roofs. What I found is that Cathy & Beth have not only been there for guidance and insight but also the best way to navigate the waters within State Farm. They truly are the best!"

"Outstanding experience! Beth (Elizabeth) and Kathy are why we've kept State farm for over 20 years first at Walt Oyler and then Chad Watts! They will take calls to start claims, follow up on issues we are having, and tracking down problems with either the insurance adjusters or the shop/company completing the work for the cars or the house. We had a frozen pipe burst in during the freeze in 2020 that flooded the entire downstairs. They helped us throughout the process from claim to changing adjusters to discussing contractors to calling and poking contractors to finish work. Our first thought when we have an insurance question is "Call Beth/Kathy and see". :-)"

"Let me start by saying that I’ve been with State Farm for many years, specifically this location in McKinney. Previously known as Walt Oyler State Farm, now Chad Watts State Farm. Kathy and Beth have been here since I have and it’s ALWAYS a great experience with those ladies. They are so kind and helpful. They are always willing to help and quick to respond."

"Saturday 12/11/21, I had an automobile accident and my car was not drivable. I called Kathy Randolph who is a representative at Chad Watts State Farm Insurance Agency. From that point forward, Kathy provided me with the places and numbers of the body shops available under my coverage. She arranged for my towing to take place with pick up and delivery completed by the afternoon to the body shop. The car rental arrangements were made for me to be provided with a car during this process as well. With just one call, all of this information was provided, calls were made on my behalf once I made the choices I needed to make for State Farm to move forward. I have had excellent service from the moment I made contact with Kathy. Outstanding customer service and support. The final note to make is at the end of the first day which was Monday afternoon, my car was already being evaluated and the repair work had started. I have been with different State Farm Agencies for over 40 years. This service is the best ever to date. YOU and your needs will be taken care of in the most professional manner!"

"TO whom it may concern. I have been dealing with Kathy and Beth and also Walt for many many years even though I live in the San Angelo area, specifically Christoval. The reason I have stayed so long is the treatment and also the respect we have shared for so long. Birthday cards every year for my wife and I and also telephone calls. The privilege of being with the same car insurance agency has been a blessing. The two lady's that have assisted me, now, I understand a newbie have been nothing less than delightful. Words cannot explain the service That has been rendered to me. One word, DEPENDABLE, has me staying with you for Over 40 years. To Beth and Kathy, you are the best, thanks so much."